January 30, 2025
Dear LGUSD Families and Staff,
We are writing to update you regarding the recent cybersecurity incident involving PowerSchool, the software vendor that provides our Student Information System (SIS).
Beginning January 29, 2025, PowerSchool initiated the process of notifying individuals whose information was determined to be involved.
As previously mentioned, PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary identity protection and credit monitoring services to current and former students and educators that had information exfiltrated from PowerSchool SIS. PowerSchool is doing this regardless of whether an individual’s Social Security Number was exfiltrated. In the coming weeks, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals (or their parent/guardian, as applicable) for whom PowerSchool has sufficient contact information.
Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to answer any questions associated with these offerings and the incident. All the information regarding the activation of and access to these services will be included in the email sent to you by Experian. Whether or not you receive an email, you may also visit PowerSchool’s website to learn how to activate the offering from Experian.
Protecting our students and teachers remains our top priority. Thank you again for your support and understanding during this time.
Yours in education,
LGUSD Administration
January 8, 2025
Dear LGUSD Families:
Protecting student and staff data is a top priority. We want to inform you about a recent incident involving unauthorized access to student and teacher information.
PowerSchool (our student information system) has notified us regarding a cybersecurity incident that has occurred. The incident compromised personally identifiable information, including names, dates of birth, and addresses of both students and staff. (Please note that we don’t collect students’ Social Security numbers.) PowerSchool has taken steps to address and contain the situation. They have informed us that the malicious actor has since deleted the data without replication or sharing, and that the data will not be made public. PowerSchool will be providing credit monitoring to affected adults and identity protection services to affected minors in accordance with regulatory and contractual obligations.
We understand the concern this incident may cause and are working diligently to gather information and determine next steps. We are sorry we do not have more specific details at this time, but wanted to share this information as soon as we received it. We expect to learn more in the near future and will share updates as we receive additional information.
Thank you for your support as we navigate through this process.
Yours in education,
Paul Johnson
Superintendent
For more info, please see PowerSchool's website: PowerSchool Cybersecurity Incident FAQ